i honestly never thought i would say this, but i’m thinking i might have to give blockbuster online a try. don’t get me wrong, i still hate blockbuster with a passion like no other, but that hate is quickly being surpassed by my hatred for netflix.
i got an e-mail tonight explaining that they are eliminating the profile feature as of september 1, 2008. this means that my poor fiancée will lose her queue, ratings, friends, and recommendations. there is no way to export these features to a different account, and there is no way to merge her queue with mine. their suggestion is to print the queue and manually enter each movie into my own queue, which makes perfect sense since i always have 5 hours of free time every day.
what’s particularly frustrating about this is that they gave no warning, no “hey, we’re thinking about getting rid of this feature, what do you think?” even their reasoning is vague at best. they claim that it will help improve the site for all customers. whoop-di-freakin’-doo! creating the profile feature was an improvement, this is just asinine.
i guess the real question is: what do i do now? i lied before, i’m not considering trying blockbuster. as far as i’m concerned, blockbuster doesn’t even exist. i haven’t set foot in one of their stores for over 2 years and their online rental service was designed by retards. so the only real choice is stick with netflix and take it up the arse or flip them the digital bird and close my account. option #2 is sounding pretty good right now.
Yeah I got that email too and was super annoyed with it. I have written to them 3 times now about how their new site layout sucks. That if you really want to find movies you have to know what you want to watch ahead of time. I hate their “suggestions”. And I really hate trying to figure out what new releases are out. They don’t tell you all of them and there’s almost no way to look them all up. I miss the section for “releasing this week.” Netflix sucks ass big time right now.
I agree completely…sounds like they’re not improving the netflix experience for ALL customers. Dave and I literally got into fist fights before he got his own separate queue. Well, not literally.